SAP Digital Adoption
Accelerate success with SAP Digital Adoption and WalkMe
Drive user adoption and optimise your SAP SuccessFactors investment with WalkMe’s digital adoption platform.
Empower your SAP SuccessFactors journey with WalkMe for digital adoption
SAP Digital Adoption with WalkMe enhances the SAP SuccessFactors experience by guiding users through key processes, ensuring a smoother transition and increasing user adoption. Whether implemented alongside a new SuccessFactors module or added later as part of optimisation, WalkMe accelerates consumption, maximises value, and ensures sustained success.
Maximise value from SAP SuccessFactors with WalkMe’s guided adoption and optimisation solutions.
With a user-centric approach, WalkMe supports users at every step of their journey, helping them fully utilise all functionalities of SAP SuccessFactors.
Accelerate user adoption
Drive faster adoption of SAP SuccessFactors by guiding users through key tasks and processes with easy-to-follow walkthroughs.
Maximise value from SAP SuccessFactors
Unlock the full potential of SAP SuccessFactors by ensuring employees are equipped to leverage every feature and capability.
Seamless integration with SAP SuccessFactors
Implement WalkMe alongside new SuccessFactors modules or as part of ongoing optimisation, integrating seamlessly into your existing environment.
Continuous user support
Provide real-time assistance and guidance with in-app support, reducing the need for training materials and support resources.
Data-driven insights for optimisation
Monitor user behaviour and usage patterns to continuously refine processes and ensure SAP SuccessFactors is delivering maximum value.
Enhanced employee experience
Improve employee engagement with a simplified, intuitive experience that reduces friction and helps employees use SAP SuccessFactors with confidence.
Empower users with in-flow guidance
WalkMe’s digital adoption platform integrates with SAP SuccessFactors to guide users through key tasks, automate workflows, and simplify complex HR processes—boosting adoption, productivity, and user confidence.
Simplify SAP SuccessFactors with WalkMe guided walkthroughs
Provide in-app step-by-step guidance to drive user adoption.
WalkMe guided walkthroughs help users navigate through SAP SuccessFactors by providing real-time, interactive instructions. This makes complex tasks simpler and boosts adoption across the organisation, helping users quickly become proficient and confident with the platform.
- Interactive walkthroughs guide users through processes.
- Increase adoption by simplifying SAP SuccessFactors for new users.
- Boost productivity by reducing the time spent searching for solutions.
- Increase feature adoption by guiding users through new processes.
- Provide real-time, contextual help based on user behaviour and needs.
In-app support for SAP SuccessFactors
Reduce reliance on HR team support with real-time, in-app assistance.
WalkMe In-app Support offers employees immediate, context-specific help directly within SAP SuccessFactors. With self-service capabilities, users can access FAQs, tooltips, and helpful tips, reducing the burden on HR teams and improving overall employee productivity.
- Real-time help within the app via tooltips and FAQs.
- Empower employees with self-service support to resolve issues independently.
- Reduce dependency on HR teams, leading to faster issue resolution.
- Enhance overall user satisfaction by providing help exactly when needed.
- Improve productivity by providing easy-to-follow solutions within the platform.
Reduce reliance on HR team support with real-time, in-app assistance.
WalkMe In-App Support offers employees immediate, context-specific help directly within SAP SuccessFactors.
With self-service capabilities, users can access FAQs, tooltips, and helpful tips, reducing the burden on HR teams and improving overall employee productivity.
- Real-time help within the app via tooltips and FAQs.
- Empower employees with self-service support to resolve issues independently.
- Reduce dependency on HR teams, leading to faster issue resolution.
- Enhance overall user satisfaction by providing help exactly when needed.
- Improve productivity by providing easy-to-follow solutions within the platform.
Accelerate onboarding with WalkMe for SAP SuccessFactors
WalkMe for Onboarding ensures that new employees can quickly learn how to navigate SAP SuccessFactors and complete essential HR tasks.
With step-by-step guidance and contextual support, employees can get up to speed faster, reducing training time and enhancing their onboarding experience. WalkMe ensures that new hires are productive from day one, improving overall employee retention.
- Guide new employees through SAP SuccessFactors tasks.
- Speed up onboarding with personalised, context-driven assistance.
- Reduce training time by enabling self-service and real-time support.
- Improve employee retention with an engaging and streamlined onboarding experience.
- Ensure new hires are productive quickly with intuitive guidance.
- Enhance user training and support to ensure new hires are productive from day one.
Facilitate change with WalkMe in SAP SuccessFactors
WalkMe is an ideal solution to facilitate change management during SAP SuccessFactors updates or new feature rollouts.
With in-app announcements, checklists, and guided tasks, employees can quickly adapt to changes and learn new features without disruption. WalkMe helps organisations track change adoption and measure success, ensuring that SAP SuccessFactors updates achieve tangible results.
- Facilitate adoption of new features with guided in-app walkthroughs.
- Measure change before, during, and after SAP SuccessFactors implementation.
- Track adoption rates and performance improvements across departments.
- Show tangible results from change management programs.
- Ensure smooth transitions with minimal disruption to employee productivity.
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FAQ
A digital adoption platform is an enterprise software solution that helps organisations improve user adoption and productivity of complex systems like SAP SuccessFactors. WalkMe provides role-based guidance, interactive content, and guided tutorials across multiple applications, helping users complete tasks, understand business processes, and engage confidently from day one.
Implementing SAP SuccessFactors introduces powerful capabilities—but without proper user training and support, adoption can lag. WalkMe addresses the knowledge gap with SAP, providing contextual, in-the-flow support that drives change, reduces support tickets, and increases business value. It ensures a smooth transition to SAP, supports continuous learning, and helps meet rising customer expectations.
Both WalkMe and SAP Enable Now are digital enablement solutions designed to improve user adoption, but they serve different use cases. The SAP Enable Now solution offers embedded documentation and structured training across the software implementation lifecycle, while WalkMe adds real-time, role-based guidance that overlays business applications to help users navigate change in live environments. Zalaris supports both platforms and helps organisations evaluate the benefits, costs, and risks of each.
WalkMe helps organisations:
- Increase user adoption and productivity
- Deliver consistent onboarding processes
- Support ongoing training through interactive tutorials
- Overcome the knowledge gap during digital transformation
- Provide a centralised repository for intellectual property and process documentation
- Enable advanced user support content and change management
This approach helps you achieve maximum value, speed time-to-productivity, and avoid the common risks of SAP enable initiatives.
Yes. WalkMe supports the entire SAP software implementation lifecycle and beyond—from initial rollout to upgrades and process optimisation. It enables continuous learning, helps with process reconstruction, and sustains high levels of adoption, productivity, and efficiency as your SAP HCM or SAP SuccessFactors environment evolves.
With WalkMe, you can track user adoption, time-to-value, task completion, and user engagement in real time. These KPIs help you evaluate return on investment and fine-tune your enablement approach. Zalaris supports this process with dashboards and peer review benchmarks, ensuring your enablement strategy delivers measurable results.
Yes. Zalaris is a trusted partner for SAP transformations and provides full support for WalkMe digital adoption platform rollouts, configuration, and optimisation. We help organisations across industries and geographies create interactive content, align enablement with their business processes, and seize dual cycle growth opportunities—driving both process digitisation and workforce enablement.
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